Shipping & Customs

We provide worldwide delivery service. There are two shipping methods: DHL /Fedex fast shipping 5-7 days & standard shipping 15-20 days. After the order is shipped, we will provide a tracking number for each package.

Attention :

1. Each of your order will be safely packed with boxes/cartons/envelopebags, so please don’t worry about product transportation. We take care for everything.

2.Please note that it is very difficult to change the recipient’s address once the product has left our warehouse, so please double check your shipping address before completing your order.

3.The shipping time is also up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.

Orders have a separate tracking number and you will receive the number via email shortly after the order is completed.

All shipping rates are determined by courier, and not by CHARMELASH.

Shipping charges for your order will be calculated and displayed at checkout.

If it was our mistake, we will send your original order or refund as soon as possible.
If the error was due to your own operation, we are sorry to say that we will not be responsible for additional shipping charges.